By subscribing to and using our accessibility services and plans, you agree to these Terms and Conditions. These terms apply to all Free, Growth, Standard, and Pro plans.
Our accessibility scanner identifies issues based on automated scanning technologies and industry-recognized standards including ADA, AODA, EAA, and WCAG guidelines.
Scan results may vary depending on website structure, third-party applications, custom code, and dynamic content.
Accessibility Scans
Users on Free and Growth plans cannot run scans directly from the app. You may request a one-time scan through our support team at no additional cost. Reports will be delivered within 24 hours.
No Fixes Included
These plans do not include accessibility remediation. Scan reports and recommendations may be provided, but implementation of fixes is not included.
Scanner Coverage
The Standard plan scans overview pages and key public-facing pages of the website.
Fix Coverage
Accessibility fixes are limited to the homepage only, and only for issues identified by the scanner.
Exclusions
The following are outside the scope of this plan and will be billed separately:
Scanner Coverage
The Pro plan includes full-page accessibility scanning across the entire website.
Fix Coverage
Remediation services are limited to overview or main pages identified by the scanner. Only pages listed in the scan report are eligible for fixes.
Exclusions
The following are outside the scope of this plan and will be billed separately:
Our team resolves only the accessibility issues directly identified and reported by the scanner. Fixes are limited to technical compliance improvements and do not include:
All requests outside the scanner report scope will be billed separately.
We are not responsible for accessibility issues caused by:
While we aim to improve website accessibility in line with recognized standards, no automated or manual service can guarantee full legal compliance or protection from legal claims. Ongoing monitoring, manual testing, and continuous updates may be required.
Support availability by plan:
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the service constitutes acceptance of the updated terms.
