Government Web Accessibility: Serving Every Citizen

Free 30-Day Trial & Wallet-Friendly Plans

2 Minutes Set Up with Multi-Platform Compatibility

24/7 Support. We’re Always Here When You Need Us

Accessibility statement template — to be completed by you with your actual remediation actions

Accessibility Widget Built for Government Agencies and Public Sector Organizations

Simplified Access to Public Services

Make online portals, service forms, information pages, and civic resources usable by every resident without requiring them to call your office for basic access.

Designed to Support the Standards

Built to support WCAG 2.2 AA, AODA, ADA & EAA requirements. AccessPro adds user-facing accessibility features — it does not replace the source-code remediation required for full WCAG conformance.

Better Citizen Interactions

The toolbar gives residents with disabilities the ability to navigate benefit applications, pay fees, access public records, register for consultations, and engage with government information on their own terms.

A Visible Commitment to Public Inclusion

Show residents, oversight bodies, and your community that your agency treats digital access as part of its mandate rather than an item to be addressed later.

Wider Reach and Public Trust

Accessible government websites improve service uptake, reduce support calls, and signal to residents that your agency is doing the work of equitable service delivery.

What Access PRO Brings to the Table

Dyslexic Friendly Icon
Dyslexic
Friendly
AI-Powered
to describe images
AI Powered
24-hr-support-icon
24/7
Support
Font Control
Fount Control
Light Background
light background
Text to speech
Grayscale
GRAYSCALE
Link Underline
Color Saturation
High
Contrast
Customization
Languages
Contrast
Screen Reader
Pause Animations
Align Text
Dyslexic Friendly Icon
Dyslexic
Friendly
AI-Powered
to describe images
AI Powered
Link Underline
Color Saturation
High
Contrast
24-hr-support-icon
24/7
Support
Grayscale Mobile
Grayscale
Light
Background
Light Background
Font
Control
font control mobile
Text to
speech
Customization
Languages
Contrast
Screen Reader
Pause Animations
Align Text

Why Website Accessibility Matters in Government

of the world's population lives with a
disability (WHO, 2023)
Icon showing that 27% of Canadians over 15 have disabilities, underscoring the importance of assistive technology apps.
of Canadians aged 15 and older live with a
disability (Statistics Canada, Canadian
Survey on Disability, 2022)
of homepages have detectable WCAG 2
failures (WebAIM Million, 2026)
people with disabilities in Ontario need access to public services online

When a government website is inaccessible, residents cannot complete tasks that should be straightforward: applying for benefits, paying a fee, registering for a public meeting, or finding the contact information for a service they need. For residents who rely on assistive technology, an inaccessible portal is not an inconvenience — it is a barrier to civic participation. AccessPro adds user-facing controls that give residents real options when your site creates friction. It does not replace source-code remediation required for full WCAG conformance, but it addresses the most common barriers immediately.

The Legal Side of Education Web Accessibility

AODA and Public Sector Scope

AODA's Integrated Accessibility Standards Regulation applies to all designated public sector organizations in Ontario, regardless of size. There is no minimum employee count for the public sector the way there is for private organizations. All public-facing websites and web content must conform to WCAG 2.0 Level AA. Public sector organizations follow a two-year compliance reporting cycle. The December 31, 2025 reporting deadline has passed. Organizations that have not yet filed or carry documented accessibility gaps on their public sites face real audit exposure going forward.

Federal Obligations Under the Accessible Canada Act

For federal government agencies, Crown corporations, and federally regulated bodies, the Accessible Canada Act sets a separate and additional layer of requirements. The Act aims for a barrier-free Canada by 2040 and imposes web accessibility compliance deadlines for federal public sector organizations beginning December 5, 2027. Organizations operating at both the provincial and federal level may be subject to both AODA and the ACA simultaneously.

What AccessPro Does and Doesn't

AccessPro adds user-facing accessibility features designed to support AODA, ADA, EAA, and WCAG 2.2 AA. It does not replace the source-code remediation required for full WCAG conformance, cannot guarantee legal protection on its own, and does not extend into internal government systems, staff intranets, or citizen service portals that operate behind a login. Those systems carry their own accessibility requirements that need to be addressed directly within each platform.

Common Questions

Yes. Designated public sector organizations in Ontario must meet WCAG 2.0 Level AA for public-facing websites with no minimum employee threshold. This applies to all municipal, provincial, and Crown-affiliated public bodies operating in Ontario. The public sector compliance reporting deadline of December 31, 2025 has passed. Organizations that have not yet filed are still expected to do so.

AODA is provincial legislation applying to organizations in Ontario, including all levels of government operating in the province. The Accessible Canada Act is federal legislation covering Parliament, the federal public service, Crown corporations, and federally regulated industries such as banking, telecommunications, and transportation. Organizations may fall under both laws simultaneously. The ACA's web accessibility compliance deadline for federal public sector organizations is December 5, 2027.

About two minutes. AccessPro installs on WordPress, Shopify, Wix, and Squarespace with no developer required. If anything comes up during setup, our support team is available 24/7 by chat and email.

No single tool provides legal protection on its own. AccessPro helps demonstrate your agency's commitment to inclusion and addresses many common usability barriers. Full protection requires source-code remediation, a properly completed accessibility statement, and documented good-faith effort over time. For legal advice specific to your agency's obligations, speak with a qualified professional.

AccessPro installs on your public-facing website regardless of the level of government it serves. It does not extend into internal systems, citizen service portals, or back-office applications that operate behind a login. Those systems carry their own accessibility requirements that need to be addressed directly within each platform.

Yes. The AccessPro toolbar works across desktop, tablet, and mobile browsers. Residents can open it from any device and adjust contrast, font size, text-to-speech, and other settings to suit their needs.

upper-flying-icons

Make Your Government Website Work for Every Citizen

Get started with Access PRO today.

lower flying icons